I.
Area of applicability
1. These general terms and conditions apply for all services and deliveries by the hotel.
2. Should the hotel change its general terms and conditions before the termination of the contract, the updated version is
incorporated into the contract if the partner to the contract is informed about this in writing with reference to these legal
consequences and the partner does not object to the incorporation within a period of 14 days.
3. The customer’s general terms and conditions shall only form part of this contract if the hotel consents in writing to the
incorporation in whole or for individually specified points.
II.
Conclusion of the contract
1. The contract (hereafter also referred to as the “booking”) comes into effect on request from the customer through the
acceptance by the hotel. The hotel is free to confirm the booking in writing.
2. If a third party makes the booking for the customer, it is liable to the hotel as the booking party together with the customer as
joint debtor.
III.
Services, prices, payment, billing
1. The hotel is obligated to perform the services ordered by the customer and agreed to by the hotel.
2. The customer is obligated to pay the hotel the agreed prices for these and other services enlisted. This also applies for hotel
services and expenses induced by it for third parties.
3. If the hotel rescinds with good cause, the customer has no claim for compensation.
4. The agreed prices include the current statutory VAT. Should the rate of VAT applicable to the contractual services increase or
decrease after the conclusion of the contract, the prices shall be adjusted accordingly.
5. Clients can cancel 14 days before check in , otherwise they will have to pay half of the price.
6. The hotel is entitled to increase the prices if municipal duties (culture tax, visitor’s tax, etc.) for the accommodation are
increased. The price increase is limited to the costs of the abovementioned duties.
7. The hotel’s bills are payable immediately upon receipt of the bill without any deduction, unless other payment terms and
conditions are expressly agreed. The hotel is entitled to render accumulated claims for payment at any time and to demand
immediate payment. If payment is delayed, the hotel is entitled to claim interest for delay amounting to 10% above the base
rate for companies and 5% above the base rate for consumers. The hotel is at liberty to prove that the damages are
greater.
8. The subleasing and re-leasing of allocated rooms, other rooms, spaces or cabinets as well as inviting to interviews, sales or
similar events require the prior written consent of the hotel, whereby § 540 para. 1 sentence 2 BGB [German Civil Code] shall
be waived, provided that the customer is not a consumer.
9. The hotel is entitled to demand upon conclusion of the contract an appropriate advance payment or security deposit in
the form of a credit card guarantee or similar from the customer. If an advance payment is not made within the agreed
period, the hotel can withdraw from the contract and claim compensation for damages.
10. In justified cases (e.g. outstanding payment by the customer or extending the scope of the contract) the hotel is entitled to
demand an increase of the advance payment agreed in the contract or an increased security deposit amounting to the
expected costs of the accommodation.
11. The hotel is further entitled to demand an appropriate advance payment or a security deposit from the customer at the
beginning and during the customer’s stay, provided that such an advance payment or security deposit was not already paid in
accordance with the above provisions.
